Here are solutions for some known issues you might encounter:
Before downloading and installing Kodak Preps 10, verify that your workstation meets or exceeds the following hardware and software specifications. Windows OS Requirements
If your computer lacks internet access, you must save an XML license request file, transfer it to an online machine to retrieve the license from the portal, and then load it back onto the Preps workstation Kodak Workflow Documentation 4. Post-Installation Migration If you are upgrading, use the Migration Utility
: If your shop uses a physical USB key, ensure the latest Sentinel HASP driver is installed, plug in the dongle, and select the hardware license option. kodak preps 10 install
If a previous version is installed, back up your current installation folder to save templates, marks, and resources.
| Test | Result | Notes | |------|--------|-------| | Launch Preps 10 standalone | ✅ Pass | Splash screen shows version 10.0.x | | License check (Help → About) | ✅ Pass | "Licensed to [Company]" and "Valid until N/A" (perpetual) | | Open existing .job file from Preps 9 | ✅ Pass | Automatic conversion to Preps 10 format | | Create new imposition with template | ✅ Pass | 64-bit rendering, fast page preview | | Print to JDF / TIFF / PPF | ✅ Pass | Output module present | | Prinergy integration (if applicable) | ✅ Pass | "Send to Prinergy" button active | | Command line imposition (Headless mode) | ✅ Pass | Preps.exe -i input.jdf -o output.tiff |
Follow the on-screen instructions. A computer restart may be required to complete the installation process. Here are solutions for some known issues you
If you are upgrading, take a backup of your current Preps installation folder.
Complete the installation and restart your computer if requested. 4. Post-Installation: Configuring Preps 10 with Prinergy
| Issue | Resolution | |-------|-------------| | "Failed to connect to license server" | Firewall blocking port 27000 → Added inbound rule for lmgrd.exe and preps.exe . | | USB dongle not detected | Installed Sentinel HASP Run-time (available in \Redist\HASP on installer media). | | Prinergy plugin missing | Re-ran installer, selected "Modify" → enabled "Prinergy Integration". | | Old templates not visible | Copied from %ProgramData%\Kodak\Preps\9.5\Templates to Preps 10\Templates . | | Slow performance with PDFs | Disabled "Preflight on import" in Preferences → Performance. | If a previous version is installed, back up
Ensure all other applications, especially previous versions of Preps, are closed.
Launch Preps. If it opens in "Demo Mode" (watermarked output), your license file is not active. Navigate to Help > Activate License .