Hikvision — Maximum Number Of Channels Under Playback Reached New ^hot^
: Recent Hik-Connect updates (such as V6.10.820) have been reported to trigger this error intermittently during event skipping. How to Fix the Error
The fastest way to clear stuck video connections is a simple reboot. Navigate to the main on your NVR or DVR. Select Shutdown , then click Reboot .
You likely do not need to view full 4K resolution on all 16 cameras simultaneously to review footage. : Recent Hik-Connect updates (such as V6
Unlike live view, where video streams are simply decoded and displayed with minimal disk I/O, playback requires simultaneous of multiple recorded streams from the hard drive. The error arises from one or more of the following bottlenecks:
The device has a fixed limit on outgoing bandwidth or total remote connections (often 128 links for higher-end NVRs, but much lower for entry-level models). Select Shutdown , then click Reboot
This uses significantly less CPU power and allows more channels to load. 3. Disable Synchronous Playback
High-resolution streams (4K) consume more "outgoing bandwidth." If the NVR's limit (e.g., 80 Mbps) is reached, it will refuse to open additional playback channels . 4. Troubleshooting and Solutions If you are facing this error, follow these steps in order: The error arises from one or more of
Ensure your verification code is entered correctly. Prevention: Managing Your System Better
Instead of using a single administrator login across all devices, create distinct user accounts. Navigate to > System > User Management . Create dedicated operator accounts for secondary users.
Close the iVMS-4200 software on your office PC if you want to use your mobile app.
